Refund Policy
Last updated: September 23, 2026
14-day money-back guarantee
If EraseYourself.Online doesn't work for you, you can get a full refund of your $7.99 purchase within 14 days of buying it. No forms and no "please explain" — just ask.
How to request a refund
- Email support@eraseyourself.online from the address you signed up with, or
- Use the link in your Paddle receipt email, or look up your order at paddle.net.
What happens next
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so Paddle processes the refund back to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank. Once a refund is issued, scanning is locked on your account again; your saved results remain until you delete your account.
After 14 days
Refunds after 14 days are at our discretion, except where the law gives you a right to one. Refunds are not available for accounts terminated for breaking our terms.